Manage guests, bookings, staff and service requests in one place. Automate follow-ups, personalize stays, and increase repeat bookings with a luxury-grade CRM built for hotels.
Automation
Tasks + follow-ups
Personalization
Guest preferences
Revenue
Upsell + repeat
Secure
Role-based access
Live operations & guest insights
Active Guests
0
+18 today
Occupancy
0%
Peak season
Today's Check-ins
78%
Service
12
Housekeeping
7
VIP Guests
4
Powering modern automotive businesses across India with reliability and scale
Spreadsheets, WhatsApp messages, manual follow-ups, and disconnected tools cause missed bookings, slow check-ins, poor service recovery, and low repeat guests.
Delayed response = lost bookings
Enquiries are missed when staff is busy or shifts change.
No guest history
Preferences not recorded = no personalization.
Service complaints not tracked
Delayed resolution impacts reviews & ratings.
One system for guests, staff & operations
Faster Enquiry Handling
Auto-assign leads, quick replies, SLA alerts
Guest Profiles
Preferences, visits, notes, special requests
Service Ticketing
Log & track housekeeping / maintenance
Insights
Occupancy, cancellations, revenue trends
From enquiry to check-out and post-stay retention — VSCRM covers the full guest journey.
WhatsApp, website, calls & enquiries in one view with assignment rules.
Preferences, birthdays, special requests, visit history & notes.
Smart suggestions for enquiry replies, FAQs & policy questions.
Auto tasks for follow-ups, escalations, and shift handovers.
Log housekeeping & maintenance issues and close with proof.
Occupancy, conversion, cancellations, agent performance & more.
Quick search, check-in notes, and priority guest flags.
Control access for reception, sales, housekeeping, managers.
PMS, channel manager, payment gateway, forms & CRM tools.
Turn enquiries into bookings, bookings into experiences, and experiences into loyal guests.
Auto assign leads, follow-ups, templates and instant replies for faster conversion.
Log requests, assign housekeeping/maintenance, and close with updates to guest.
Automate feedback, review requests, festive campaigns & repeat booking offers.
No complex training. Built to match hotel operations and shift-based teams.
Website, WhatsApp, calls, walk-ins — all captured & tagged.
Auto assign based on shift/team & follow-up reminders.
Tickets for housekeeping & maintenance with closure tracking.
Post-stay automations, offers, feedback & review requests.
Connect PMS, channel manager, payment, forms & marketing tools.
What hotel managers & front-office teams say after switching to VSCRM.
"Our response time improved massively. Enquiries no longer get missed in shift changes."
"Automation + follow-ups helped our conversion. The reporting is clean and actionable."
"Service tickets for housekeeping made accountability easy. Guest complaints reduced."
Get a guided demo with your real use-cases and team workflows.
Share your details and we'll schedule a demo tailored to your property type (hotel/resort/boutique/chain).
Personalized walkthrough
See exactly how your team can use it.
Setup guidance
We help with initial onboarding & workflows.
Integration check
Discuss PMS/Channel tools you already use.
Quick answers before you schedule your demo.
